A further look at the creation of Studio's Portal
Revamping an underused system
Understanding the need for a Portal
The Storysoft Client Portal has existed in the same form since 2018 providing clients access to analytic reports along with the ability to edit drivers, campaigns, and other Story details. As time passed, it was noted that clients rarely logged into the Portal, and with little value to the client, the Portal was only occasionally updated. With new internal initiatives underway I was tasked to give the existing Portal a “facelift” with added functionality
What was wrong?
Usability was poor
The original Portal lacked a clear navigation structure and important features were hard to find, so it was decided that the update needed improved navigation, simplistic workflows, and a full UI redesign
Initial changes
Applying the design system
Using the layout, feature set, and functionality of the existing Portal, the design system was applied so that the styling was cohesive with other Studio products
Adding functionality
New features
The rework of the Portal would require adding in new features surrounding better channel and analytic management as well as access to Studio products
Heading into the development process
Product handoff
The handoff process was designed to facilitate a seamless transition from design to development, ensuring clarity, efficiency, and accuracy in bringing Storysoft’s Studio's Portal to life. By providing detailed documentation, including annotated designs, interaction specifications, and style guides, developers had a ample references to accurately replicate the high-fidelity design onto the existing Portal